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Quality Assurance & Total Quality Management

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What Is Six Sigma?
Practical PRINCE 2
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
The Quality 75: Towards Six Sigma Performance in Service and Manufacturing
A Guide to the Project Management Body of Knowledge 2000
Creating Powerful Brands
Ultimate Training Workshop Handbook: A Comprehensive Guide to Leading Successful Workshops and Training Programs
Earn What You Deserve: How to Stop Underearning and Start Thriving
Balanced Scorecard Step-by-step for Government and Nonprofit Agencies
Problem Solving: Tools and Techniques Handbook

What Is Lean Six Sigma?
Process Mastering: How to Establish and Document the Best Known Way to Do a Job
TQM: Text with Cases
ISO 9001 - 2000 for Small Businesses: A Guide to Cost-effective Compliance
Out of the Crisis
Project Planning and Control
Managing Quality in Schools (SMS)
Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed
Value Stream Management: Eight Steps to Planning, Mapping and Sustaining Lean Improvements
Six Sigma Demystified: A Self-teaching Guide