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CATEGORIES
Customer Services
 
 



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Managing Service Level Quality Across Wireless and Fixed Networks
Customer Management Excellence: Successful Strategies
Customers Are People: The Human Touch
The Seven Myths of Customer Management: How to Be Customer-driven Without Being Customer-led
Customer Care in a Week (In a Week S.)
Prime Movers: Define Your Business or Have Someone Define it Against You
Clickstream Data Warehousing
Customer Integration: The Quality Function Deployment (QFD) Leader's Guide for Decision Making
Stop Selling, Start Partnering: The New Thinking About Finding and Keeping Customers
Achieving the Competitive Edge: A Practical Guide to World-Class Competition
Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive
The Nordstrom Way: The Inside Story of America's Number 1 Customer Service Company
The Loyalty Link: How Loyal Employees Create Loyal Customers
Data Mining Techniques: Marketing, Sales and Customer Support
The Nordstrom Way: The Inside Story of America's Number 1 Customer Service Company
Consumer Evolution: Nine Effective Strategies for Driving Business Growth
Market-driven Management: How to Define, Develop and Deliver Customer Value
At Your Service: Calamities, Catastrophies and Other Curiosities of Customer Service
Jackpot: Harrah's Winning Secrets for Customer Loyalty
Customer Relationship Management
Getting It Right: Creating Customer Value for Market Leadership
The Saturn Difference: Creating Customer Loyalty in Your Company
One Size Fits One: Building Relationships One Customer and One Employee at a Time
Financial Customer Service: A Guide to Making Smarter Money Decisions
Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company
Getting Clients, Keeping Clients (Wiley Financial Advisor S.)
Zero Time: Providing Instant Customer Value - Every Time, All the Time
Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive
Building Customer-based Project Organizations
The Life Belt: The Definitive Guide to Managing Customer Retention

Top Book

Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S.)

Author: , Ken Blanchard , Sheldon Bowles

Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S.)
Find Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S.) in our books section.
ISBN:
0006530699
Format:
Paperback
Price:
£ 6.99
Publisher:
HarperCollins Business
Publication date:
2004-05-04

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