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Customer Services

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Building Quality Service
Putting Customers First (Essential Managers S.)
Fpc Fp3: Identifying and Satisfying Client Needs: Exam Dates: 07-02, 04-03: Study Text (2002)
Re-organising Service Work: Call Centres in Germany and Britain
A Guide to Customer Service Skills for the Help Desk Professional
Excellent Client Service
Customer Visits: Building a Better Market Focus
New Service Development: Creating Memorable Experiences
Online Customer Service for Dummies (For Dummies S.)
Dealing with the Customer from Hell: A Survival Guide

Stop, Ask and Listen: How to Welcome Your Customers and Increase Your Sales
25 Management Lessons from the Customer's Side of the Counter
Monitoring, Measuring and Managing Customer Service
Customer Visits: Building a Better Market Focus
Breakaway: Deliver Value to Your Customers Fast!
Customer Loyalty: How to Earn It, How to Keep It
Beans: Four Principles for Running a Business in Good Times or Bad
Biotechnology and the Consumer
Marketing Strategy: Creating Customer Value Through Strategic Marketing Planning - A Management Approach
Web Rules: How the Internet Is Changing the Way Consumers Make Choices

The Hybrid Company: Reach All Your Customers Through Multi-channels Anytime, Anywhere
Attract and Retain the Affluent Investor: Winning Tactics for Today's Financial Advisor
Beyond World Class: Building Character, Relationships and Profits
Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business
Service Magic: The Art of Wowing Your Customers
The Art of Client Service: 54 Things Every Advertising and Marketing Professional Should Know
On the Front Line: Organization of Work in the Information Economy (Cornell International Industrial & Labor Relations Report)
Customer Relationship Development
Analyzing Costs, Procedures, Processes and Outcomes in Human Services: An Introduction (Applied Social Research Methods S.)
Please Don't Shoot the Messenger!: How to Talk to Demanding Bosses, Clueless Colleagues, Tough Customers and Difficult Clients Without Losing Your Cool (or Your Job!)

Top Book

Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S.)

Author: , Ken Blanchard , Sheldon Bowles

Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S.)

Find Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S.) in our books section.

ISBN:
0006530699
Format:
Paperback
Price:
£ 6.99

Publisher:
HarperCollins Business
Publication date:
2004-05-04

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